Privacy Policy

We collect only the data needed for the stated purpose. We do not sell your personal data.

We ask for consent through clear, unticked checkboxes on enquiry and account-creation forms. Each consent request identifies the data and purpose. Marketing consent is optional.

You may withdraw consent through Privacy Requests at /privacy-request, an unsubscribe link where provided, or support@bluedex.in. Withdrawal does not affect processing already completed. If you withdraw consent needed for an ongoing service, we may not be able to complete that service.

Government authorities and portals (MCA, GSTN, Income Tax Department, FSSAI/FoSCoS, IP India, EPFO, ESIC and others) to file your applications.

CA, CS and legal professionals assigned to your request. Written confidentiality arrangements require confirmation by Bluedex before this draft is finalised.

Payment gateways (Razorpay, PhonePe) and banks to process payments and refunds.

Technology providers for hosting, CRM, email, SMS and WhatsApp messaging as needed for service delivery. The final provider list and processor contracts must be confirmed.

OpenAI powers Bluedex AI when enabled. Do not enter Aadhaar, PAN, bank or password details in chat.

Meta Pixel and Google Analytics through Firebase Analytics load only if you accept the corresponding advertising or analytics category.

Law enforcement or regulators where required by law. Some providers may process data outside India, subject to applicable transfer restrictions.

Essential cookies run login, security and privacy preferences. Non-essential analytics and advertising scripts are blocked by default.

Use Accept all, Reject non-essential or Customise in the banner. Change your choice at any time using Cookie Settings in the footer. Reject is as easy to select as Accept. Withdrawing a cookie choice stops future tracking; it does not retrieve data already transmitted.

Subject to applicable law, you may request access to a summary of your personal data and sharing, correction or updating, erasure, withdrawal of consent, grievance redressal, or nomination of a person to exercise your rights in case of death or incapacity.

Use /privacy-request or email support@bluedex.in. We may verify your identity before acting. Response period: pending confirmation by Bluedex; applicable statutory deadlines take precedence. Requests do not automatically delete records or change account access before verification.

The final policy must describe safeguards actually implemented and verified by Bluedex, including transport encryption, access controls, access logs, backups and confidentiality arrangements.

The client draft proposes retaining security and access logs for at least one year. Log coverage, retention and operational processes must be verified before claiming compliance. Never send passwords or OTPs in an enquiry or privacy request.

The periods below are from the client draft and require operational and legal confirmation. They are not an automated deletion schedule.

This website does not persist AI conversation transcripts in its application store; the live chat holds messages in browser memory. OpenAI processing and retention depend on the configured provider account and terms. Confirm provider settings before finalising the policy.

When the purpose ends and no law requires retention, data should be deleted, with any notice required by applicable law. This implementation records consent and privacy requests for handling; their approved retention period also needs confirmation.

Bluedex must establish its breach-response process before finalising this policy. Where required by applicable law, affected individuals and the relevant authority will be informed with details of the incident, likely impact, response and protective steps.

Name and designation: pending confirmation of a named individual by Bluedex. The support team is an interim contact and is not presented as a named Grievance Officer.

Email: support@bluedex.in

Dedicated privacy inbox: privacy@bluedex.in — proposed in the draft, not yet confirmed active.

Address: Yamuna Vihar, Karawal Nagar, Delhi – 110094

Phone: +91 70110 19451

Hours proposed in the client draft: Monday to Saturday, 10 AM to 6 PM. Proposed acknowledgement within 48 hours and resolution within 15 days require approval.

Escalation to the Data Protection Board of India is subject to applicable law and the relevant grievance process.

Our services are intended for persons aged 18 and above. We do not knowingly collect personal data of children. If a child has provided data, contact support@bluedex.in so the matter can be verified and addressed.

The Platform links to government portals and other websites. Their privacy practices are governed by their own policies.

Updates appear on this page with a revised date and version. Significant changes should be communicated to registered users through email or a dashboard notice. Fresh consent will be requested where required.

This draft refers to Indian law, including the Digital Personal Data Protection Act, 2023, DPDP Rules, 2025, and the Information Technology Act, 2000 and applicable rules. Commencement, obligations and deadlines require final legal review; this draft is not a claim of compliance.

Jurisdiction city: pending confirmation. Any jurisdiction clause is subject to applicable consumer-protection and data-protection rights.